FREE RETURNS with our 7 Day Money Back Guarantee
We hope that you never need to return anything to us; however, should you need to we aim to make it as simple as possible for you to exchange or refund your purchase with our 7-day money back guarantee.
Non-faulty items should be unused and in a saleable condition and with their original packaging.
We will only accept returns at our store. If the item is reuired to be collected, extra collection charges may apply.
Please note: some items are excluded from our returns policy or are unsuitable to return to store. Our items will be clearly marked with non-returnable on our invoice under the item sold.
20% Retnetion/Restock fee would be applied. This will be deducted from Any Refund Due.
A valid Invoice/Receipt issued by Matsons Ltd, must be produced in order to complete the return.
If stock is damaged or not fit for resale, refund may be refused.
